Terms of Service

Using Windy Parking

Windy Parking is an airport parking marketplace operated by BKEEP Inc. These terms describe booking and account use through Windy Parking. The parking operator identified on a listing provides the parking service, including on-site access and any listed shuttle or additional services.

Use accurate contact and booking details, keep your account credentials secure, and use only an account and payment method you are authorized to use. Contact support promptly if you suspect unauthorized activity.

Your reservation

Review the lot location, trip dates, operating hours, vehicle restrictions, services, total price, deposit and balance before paying. Vehicle details are optional at booking; the operator may need details to identify your vehicle at arrival. A payment submission or temporary hold does not confirm a booking. Your booking is confirmed when Windy Parking shows a confirmed reservation and sends the confirmation.

Keep your confirmation code and contact details available. Follow the operator’s arrival and collection instructions. Contact the operator about access and shuttle arrangements and contact Windy Parking about your reservation or online payment.

Prices and payment

The checkout summary states the amount due online and the balance payable at the lot. Taxes, selected additional services and valid promotions are included as shown in the server-generated summary. A quote can change before you create a reservation. Confirmed reservation records preserve the booked price, subject to changes you approve.

Stripe processes online payments. An extension requires a separate quote and payment. Your reservation updates after the extension payment is confirmed. A failed payment does not secure or extend a stay.

Changes, cancellation and refunds

Eligibility and any refund amount are shown before cancellation. Read the cancellation and refund policy. An eligible refund enters our team’s processing queue; cancellation does not mean the refund has already been issued. Contact support if a payment or reservation state appears incorrect.

Accounts and content

Do not attempt to access another person’s bookings, private data or operator account, disrupt the service, submit deceptive information or upload harmful content. Reviews must describe your own eligible completed stay. Support attachments and messages must relate to the request and must not contain payment card numbers or account credentials.

We may restrict access where needed to protect people, bookings or the service, and investigate suspected misuse. A parking lot suspension does not by itself cancel your confirmed reservation. We will notify affected customers and provide the next steps if a lot’s availability changes.

Questions and concerns

Contact Windy Parking through Contact or email info@bkeep.ca. Include your confirmation code when discussing a booking. Nothing in these terms removes a right or remedy that applicable law does not allow to be excluded.